{"id":4608,"date":"2026-04-22T11:11:12","date_gmt":"2026-04-22T09:11:12","guid":{"rendered":"https:\/\/geiger.de\/general-terms-and-conditions-of-sale\/"},"modified":"2026-05-25T02:15:01","modified_gmt":"2026-05-25T00:15:01","slug":"general-terms-and-conditions-of-sale","status":"publish","type":"page","link":"https:\/\/geiger.de\/en\/general-terms-and-conditions-of-sale\/","title":{"rendered":"General Terms and Conditions of Sale"},"content":{"rendered":"\n

\u00a7 1 General – Scope of application<\/h3>\n\n
    \n
  1. Our deliveries, services and offers are made exclusively on the basis of these General Terms and Conditions of Delivery. They are an integral part of all contracts that we conclude with the contractual partner (hereinafter also referred to as the “Customer”). We do not recognize any terms and conditions of the customer that contradict or deviate from these terms and conditions unless we have expressly agreed to their validity. Our terms and conditions shall also apply if we carry out the delivery to the contractual partner without reservation in the knowledge that the customer’s terms and conditions conflict with or deviate from our terms and conditions. Counter-confirmations by the customer with reference to his terms and conditions are hereby rejected. <\/li>\n\n\n\n
  2. All our terms and conditions of sale apply only to companies within the meaning of \u00a7 310 BGB.<\/li>\n\n\n\n
  3. Our terms and conditions shall also apply to all future transactions with the contractual partner, even if they are not expressly agreed again.<\/li>\n<\/ol>\n\n

    \u00a7 2 Offer – Conclusion of contract<\/h3>\n\n
      \n
    1. Our offers are subject to change and non-binding until receipt of acceptance of the offer by the customer, unless they are expressly marked as binding or contain a specific acceptance period. If the customer’s order is to be qualified as an offer in accordance with \u00a7 145 BGB, we can accept this offer within two weeks of receipt. The customer shall remain bound by the offer until this time. <\/li>\n\n\n\n
    2. Additions and amendments to the agreements made, including these General Terms and Conditions of Sale, must be made in writing to be effective. Telecommunication, in particular by fax or e-mail, shall suffice to comply with the written form requirement. <\/li>\n<\/ol>\n\n

      \u00a7 3 Offer documents<\/h3>\n\n
        \n
      1. Our information on the object of the delivery or service (e.g. weights, dimensions, utility values, load capacity, tolerances and technical data) as well as our representations of the same (e.g. drawings and illustrations) are only approximate, unless the usability for the contractually intended purpose requires exact conformity. They do not constitute a quality specification or guarantee, but descriptions or identifications of the delivery or service. Customary deviations and deviations from the quality agreed with the contractual partner, which are made on the basis of legal regulations or represent technical improvements, as well as the replacement of components with equivalent parts, are permissible insofar as they do not impair the usability for the contractually intended purpose. <\/li>\n\n\n\n
      2. We reserve the right of ownership or copyright to all offers and cost estimates submitted by us as well as drawings, illustrations, calculations, brochures, catalogs, models, tools and other documents and aids made available to the customer. The customer may not make these items accessible to third parties, disclose them, use them himself or through third parties or reproduce them without our express consent. At our request, he must return these items to us in full and destroy any copies made if they are no longer required by him in the ordinary course of business or if negotiations do not lead to the conclusion of a contract. Excluded from this is the storage of electronically provided data for the purpose of normal data backup. <\/li>\n<\/ol>\n\n

        \u00a7 4 Prices, minimum order value<\/h3>\n\n
          \n
        1. Unless otherwise stated in the order confirmation, our prices shall apply “ex works” excluding packaging, transportation and freight insurance and, in the case of export deliveries, plus any customs duties, fees and other public charges that may be incurred; these shall be invoiced separately.<\/li>\n\n\n\n
        2. The statutory value added tax is not included in our prices; it will be shown separately on the invoice at the statutory rate on the day of delivery and performance.<\/li>\n\n\n\n
        3. The agreed prices are based on the wage, material, energy and overhead costs at the time the contract is concluded. If these costs increase within four months between the conclusion of the contract and the delivery date, we shall be entitled to a corresponding price increase, unless the increase in costs was already foreseeable at the time of conclusion of the contract, we are in default of delivery or are responsible for the cost increase for other reasons. The cost increases shall be proven to the contractual partner upon request. <\/li>\n\n\n\n
        4. The minimum order value per delivery item is \u20ac30; the minimum order value is \u20ac150. If these minimum values are not reached, we will charge the difference as a surcharge on the order value or the order value. <\/li>\n<\/ol>\n\n

          \u00a7 5 Terms of payment, offsetting and right of retention, assignment<\/h3>\n\n
            \n
          1. Unless otherwise agreed, our invoices are payable net (without deduction) within 30 days of the invoice date (subject to clause 5.).<\/li>\n\n\n\n
          2. We are entitled to offset payments by the contractual partner first against any existing older debts if we inform the contractual partner of the type of offsetting that has taken place. If costs and interest have already been incurred, we shall be entitled to offset the payment first against the costs, then against the interest and finally against the principal claim. <\/li>\n\n\n\n
          3. Payment shall only be deemed to have been made when we have the amount at our disposal.<\/li>\n\n\n\n
          4. The contractual partner is only entitled to offset against our claims if the counterclaims have been legally established, are undisputed or have been recognized by us. The contractual partner is only authorized to exercise a right of retention to the extent that a counterclaim is based on the same contractual relationship. Neither shall apply if the contractual partner’s counterclaim is in a reciprocal relationship (so-called synallagma) with our claim. <\/li>\n\n\n\n
          5. In deviation from Clause 1 sentence 1, we may declare invoices due for immediate payment if the contractual partner is in arrears with a not insignificant amount. <\/li>\n\n\n\n
          6. We have the right to assign our claims against the contractual partner to third parties.<\/li>\n<\/ol>\n\n

            \u00a7 6 Delivery and performance time, export control<\/h3>\n\n
              \n
            1. Deadlines and dates for deliveries and services promised by us are always only approximate, unless a fixed deadline or a fixed date has been expressly promised or agreed. If shipment has been agreed, delivery periods and delivery dates refer to the time of handover to the forwarding agent, carrier or other third party commissioned with transportation. The start of the delivery period stated by us presupposes that all technical questions have been clarified. <\/li>\n\n\n\n
            2. We shall not be liable for impossibility of delivery or for delays in delivery if these are caused by force majeure or other events unforeseeable at the time of conclusion of the contract (e.g. operational disruptions of all kinds, difficulties in procuring materials or energy, transport delays, strikes, lawful lockouts, shortages of labor, energy or raw materials, difficulties in obtaining necessary official permits, official measures or the failure of suppliers to deliver or to deliver correctly or on time) for which we are not responsible. If such events make delivery or performance significantly more difficult or impossible for us and the hindrance is not only of a temporary nature, we are entitled to withdraw from the contract. In the event of hindrances of a temporary duration, the delivery or performance periods shall be extended or the delivery or performance dates shall be postponed by the period of the hindrance plus a reasonable start-up period. If the contractual partner cannot reasonably be expected to accept the delivery or service as a result of the delay, he may withdraw from the contract by immediate written declaration to the seller. <\/li>\n\n\n\n
            3. If we are in default with a delivery or service or if a delivery or service becomes impossible for us, for whatever reason, our liability for damages shall be limited in accordance with \u00a7 10.<\/li>\n\n\n\n
            4. Compliance with our delivery obligation presupposes the lawful and proper fulfillment of the contractual partner’s obligation.<\/li>\n\n\n\n
            5. If the contractual partner is in default of acceptance or violates other obligations to cooperate, we shall be entitled to demand compensation for the damage incurred by us, including any additional expenses. In this case, the risk of accidental loss or accidental deterioration of the purchased item shall pass to the contractual partner at the point in time at which the contractual partner is in default of acceptance. <\/li>\n\n\n\n
            6. We are entitled to make partial deliveries if the partial delivery can be used by the contractual partner within the scope of the contractual purpose, the delivery of the remaining ordered goods is ensured and the contractual partner does not incur any significant additional work or additional costs as a result (unless we agree to bear these costs).<\/li>\n\n\n\n
            7. Returns are only permitted with the prior written consent of Geiger. Geiger shall charge a minimum handling fee of EUR 25 plus statutory VAT for returns. In the case of larger returns, the costs shall be calculated according to the actual expenditure. This does not apply to returns due to justified complaints.Complaints about items purchased in the webshop are to be processed exclusively via our RMA system (Return Merchandise Authorization). The return costs are to be borne by the sender. <\/li>\n\n\n\n
            8. The deliveries and services (fulfillment of the contract) are subject to the proviso that there are no obstacles to fulfillment due to national or international regulations, in particular export control regulations as well as embargoes or other restrictions. The contracting parties undertake to provide all information and documents required for the export\/transfer\/import. Delays due to export inspections or approval procedures shall suspend deadlines and delivery times. If the necessary approvals are not granted, the contract shall be deemed not to have been concluded with regard to the parts concerned. Claims for damages are excluded in this respect and due to the aforementioned failure to meet deadlines. <\/li>\n<\/ol>\n\n

              \u00a7 7 Place of fulfillment, transfer of risk<\/h3>\n\n
                \n
              1. The place of performance for all obligations arising from the contract is our registered office, unless otherwise agreed.<\/li>\n\n\n\n
              2. Unless otherwise stated in the order confirmation, delivery shall be “ex works” (INCOTERMS 2010).<\/li>\n\n\n\n
              3. If the customer so wishes, we shall cover the transportation risk of the contractual partner by means of standard transportation insurance; the costs shall be borne by the contractual partner.<\/li>\n<\/ol>\n\n

                \u00a7 8 Warranty\/material defects<\/h3>\n\n
                  \n
                1. The delivered items must be carefully inspected immediately after delivery to the contractual partner and, if they are installed in other items or attached to other items in accordance with their type or intended use, always before such installation or attachment. With regard to obvious defects or other defects that would have been recognizable during an immediate, careful inspection, they shall be deemed to have been approved by the contractual partner if a notice of defects is not sent to us in writing or in text form within ten working days of delivery. The defects must be described and documented to a reasonable extent so that we can check and verify the existence of the alleged defects. With regard to other defects, the delivery items shall be deemed approved by the contractual partner if the notice of defects is not sent to us within ten working days of the time at which the defect became apparent; however, if the defect was already recognizable to the contractual partner at an earlier time during normal use, this earlier time shall be decisive for the start of the notice period. \u00a7 Section 377 of the German Commercial Code (HGB) shall apply without restriction. <\/li>\n\n\n\n
                2. The warranty period is one year. If and to the extent that the items delivered by us are used for a building in accordance with their normal use and cause its defectiveness, the period shall be up to 5 years. However, the period of one year shall not apply to claims for damages of the contractual partner arising from injury to life, body or health or from intentional or grossly negligent breaches of duty on our part or on the part of our vicarious agents, which shall in each case become statute-barred in accordance with the statutory provisions. Items purchased via our webshop are exclusively subject to the statutory warranty. <\/li>\n\n\n\n
                3. If there are material defects in the delivered items at the time of transfer of risk, we shall initially be obliged and entitled to rectify the defect or make a replacement delivery at our discretion within a reasonable period of time. The rectification of defects may initially also consist of showing the contractual partner reasonable options for avoiding or circumventing the effects of the defect. In the event of failure, i.e. impossibility, unreasonableness, refusal or unreasonable delay of the rectification or replacement delivery, the contractual partner may withdraw from the contract or reduce the purchase price appropriately. We may refuse subsequent performance if it is only associated with disproportionate costs. In any case, the costs are disproportionate if they exceed the value of the defect-free delivery item by a factor of five or, if the delivery item is installed in another item or attached to another item as intended, if they are higher than the value of this item including the defect-free delivery item. <\/li>\n\n\n\n
                4. We only have to reimburse the contractual partner for expenses incurred in order to remove a defective delivery item and\/or to install a defect-free one in accordance with \u00a7 439 Para. 3 BGB if the contractual partner has previously given us the opportunity to do this at our expense and we do not comply with this within a reasonable period of time. <\/li>\n\n\n\n
                5. Section 10 applies to claims for damages due to defects.<\/li>\n\n\n\n
                6. The warranty shall lapse if the contractual partner modifies the delivered item or has it modified by a third party without our consent and this makes it impossible or unreasonably difficult to remedy the defect. In any case, the contractual partner shall bear the additional costs of remedying the defect resulting from the modification. <\/li>\n\n\n\n
                7. The provisions in Clauses 2 and 4 shall only apply if and insofar as nothing to the contrary has been agreed in writing for delivery items (offer, order confirmation, framework\/delivery\/quality agreement). <\/li>\n\n\n\n
                8. Any delivery of used items agreed with the contractual partner in individual cases shall be made to the exclusion of any warranty for material defects.<\/li>\n<\/ol>\n\n

                  \u00a7 9 Industrial property rights and copyrights<\/h3>\n\n
                    \n
                  1. We will inform the contractual partner and the latter will inform us immediately – if possible in writing – if claims are asserted against us or against him due to infringement of industrial property rights or copyrights of third parties by our delivery items.<\/li>\n\n\n\n
                  2. If the delivery item actually infringes an industrial property right or copyright of a third party, we shall, at our discretion and at our expense, modify or replace the delivery item in such a way that no third party rights are infringed, but the delivery item continues to fulfill the contractually agreed functions, or procure the right of use for the contractual partner by concluding a license agreement. If we do not succeed in doing so within a reasonable period of time, the contractual partner shall be entitled to withdraw from the contract or to reduce the purchase price appropriately. Any claims for damages on the part of the contractual partner are subject to the limitations of \u00a7 10. <\/li>\n\n\n\n
                  3. In the event of infringements of rights by products of other manufacturers supplied by us, we shall, at our discretion, assert our claims against the manufacturers and upstream suppliers for the account of the contractual partner or assign them to the contractual partner. In such cases, claims against us shall only exist in accordance with this \u00a7 9 if the judicial enforcement of the aforementioned claims against the manufacturers and upstream suppliers was unsuccessful or is futile, for example due to insolvency. <\/li>\n<\/ol>\n\n

                    \u00a7 10 Liability for damages due to fault<\/h3>\n\n
                      \n
                    1. Our liability for damages, irrespective of the legal grounds, in particular for impossibility, delay, defective or incorrect delivery, breach of contract, breach of duties during contract negotiations and tort, shall be limited in accordance with this \u00a7 10 insofar as fault is involved.<\/li>\n\n\n\n
                    2. We shall not be liable in the event of simple negligence on the part of our executive bodies, legal representatives, employees or other vicarious agents, insofar as this does not involve a breach of material contractual obligations (obligations without which the achievement of the purpose of the contract would be jeopardized and on the fulfilment of which the contractual partner may therefore regularly rely; so-called cardinal obligations).<\/li>\n\n\n\n
                    3. Insofar as we are liable for damages in accordance with clause 2, this liability is limited to damages which we foresaw as a possible consequence of a breach of contract when the contract was concluded or which we should have foreseen if we had exercised due care. Indirect damage and consequential damage resulting from defects in the delivery item shall only be eligible for compensation if such damage is typically to be expected when the delivery item is used as intended. <\/li>\n\n\n\n
                    4. In the event of liability for simple negligence in accordance with clauses 2 or 3, our obligation to pay compensation for property damage and the resulting financial losses as well as for direct financial losses shall be limited to an amount of EUR 1,000,000 per claim, even if this involves a breach of material contractual obligations.<\/li>\n\n\n\n
                    5. The above exclusions and limitations of liability shall apply to the same extent in favor of our executive bodies, legal representatives, employees and other vicarious agents.<\/li>\n\n\n\n
                    6. The limitations of this \u00a7 10 do not apply to our liability for intentional behavior, for guaranteed characteristics, for injury to life, limb or health or under the Product Liability Act.<\/li>\n<\/ol>\n\n

                      \u00a7 11 Retention of title<\/h3>\n\n
                        \n
                      1. All items delivered by us shall remain our property until the purchase price has been paid in full (hereinafter referred to as goods subject to retention of title).<\/li>\n\n\n\n
                      2. In addition, all items delivered by us shall remain our property (reserved goods) until all claims against the contractual partner arising from the business relationship, including future claims, have been settled. In the case of current accounts, the retention of title shall serve as security for the respective balance claim. This shall also apply if payments are made by the contractual partner on specific claims. <\/li>\n\n\n\n
                      3. Claims of the contractual partner arising from a resale of the goods subject to retention of title are hereby assigned to us. They shall serve to secure our claims to the same extent as the reserved goods. <\/li>\n\n\n\n
                      4. In the event of seizures or other interventions by third parties, the contractual partner must inform us immediately in writing so that we can file a suit in accordance with \u00a7 771 ZPO (German Code of Civil Procedure). If the third party is not in a position to reimburse us for the judicial and extrajudicial costs of an action pursuant to \u00a7 771 ZPO, the contractual partner shall be liable for the loss incurred by us. <\/li>\n\n\n\n
                      5. The processing or transformation of the goods subject to retention of title by the contractual partner shall always be carried out on our behalf. The expectant right of the contractual partner to the reserved goods shall continue in the transformed item. If the reserved goods are processed with other items not belonging to us, we shall acquire co-ownership of the new item in the ratio of the objective value of our purchased item to the other processed items at the time of processing. In all other respects, the same shall apply to the item created by the processing as to the goods subject to retention of title. <\/li>\n\n\n\n
                      6. If the goods subject to retention of title are inseparably mixed with other items not belonging to us, we shall acquire co-ownership of the new item in the ratio of the objective value of our purchased item to the other mixed items at the time of mixing. If the mixing takes place in such a way that this item of the contractual partner is to be regarded as the main item, it is agreed that the contractual partner shall transfer co-ownership to us on a pro rata basis. The contractual partner shall hold the resulting sole ownership or co-ownership for us. <\/li>\n\n\n\n
                      7. We shall release the goods subject to retention of title and the items or claims taking their place if their value exceeds the amount of the secured claims by more than 30%. The selection of the securities to be released thereafter shall be at our discretion. <\/li>\n<\/ol>\n\n

                        \u00a7 12 Data protection<\/h3>\n\n
                          \n
                        1. Personal data of the customer (e.g. name and e-mail address of the contact person on the customer side) are collected, processed and used by us in compliance with data protection regulations, in particular the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG). We will store the data necessary for the transaction and, if necessary, pass it on to external service providers (e.g. transport companies) for the purpose of fulfilling the contract. <\/li>\n\n\n\n
                        2. If we receive the customer’s e-mail address in connection with the sale of goods or services, we will use it for direct advertising (e.g. by newsletter) for our own similar goods or services. The customer can object to the use of their e-mail address for advertising purposes at any time without incurring any costs (e.g. by unsubscribing from the newsletter distribution list by activating the link provided in every newsletter). Otherwise, the customer’s contact details will only be used for advertising purposes within the scope of legal permissions or with the customer’s consent. <\/li>\n\n\n\n
                        3. The customer shall ensure that the personal data transmitted to us by him or at his instigation by third parties has been collected and processed in accordance with the relevant data protection regulations, that any necessary consent of the data subjects has been obtained and that the use of the data by us in the context of the execution of the contract does not violate any data protection regulations or exceed the scope of any consent given.<\/li>\n<\/ol>\n\n

                          \u00a7 13 Applicable law, place of jurisdiction, partial invalidity<\/h3>\n\n
                            \n
                          1. These Terms and Conditions and the entire legal relationship between us and the Customer shall be governed by the law of the Federal Republic of Germany, to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG).<\/li>\n\n\n\n
                          2. If the customer is a merchant within the meaning of the German Commercial Code, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising directly or indirectly from the contractual relationship shall be Bietigheim-Bissingen. We also have the right to take legal action at any other national or international court with jurisdiction for the customer. <\/li>\n\n\n\n
                          3. Should a provision in these terms and conditions or a provision within the framework of other agreements be or become invalid, this shall not affect the validity of all other provisions of these terms and conditions and that agreement. The invalid or missing provision shall be replaced by a valid provision that comes as close as possible to the economic intentions of the parties at the time the contract was concluded. <\/li>\n<\/ol>\n\n

                            <\/p>\n\n

                            Status: April 2026<\/p>\n\n

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                            \u00a7 1 General – Scope of application \u00a7 2 Offer – Conclusion of contract \u00a7 3 Offer documents \u00a7 4 Prices, minimum order value \u00a7 5 Terms of payment, offsetting and right of retention, assignment \u00a7 6 Delivery and performance time, export control \u00a7 7 Place of fulfillment, transfer of risk \u00a7 8 Warranty\/material defects […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-4608","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/geiger.de\/en\/wp-json\/wp\/v2\/pages\/4608","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/geiger.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/geiger.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/geiger.de\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/geiger.de\/en\/wp-json\/wp\/v2\/comments?post=4608"}],"version-history":[{"count":1,"href":"https:\/\/geiger.de\/en\/wp-json\/wp\/v2\/pages\/4608\/revisions"}],"predecessor-version":[{"id":4611,"href":"https:\/\/geiger.de\/en\/wp-json\/wp\/v2\/pages\/4608\/revisions\/4611"}],"wp:attachment":[{"href":"https:\/\/geiger.de\/en\/wp-json\/wp\/v2\/media?parent=4608"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}